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Gemmojo - Horrible, horrible service!

Don't buy from this utterly horrible company. Sent weeks after promised. Never delivered goodies; Christmas tainted. No way to contact them except via email which they choose to reply (or not) as they see fit. Tracking system doesn't work at all. They blame China Post and Canada Post, but I think it's them. Just a bad bad experience, never to be repeated. avoid avoid avoid{{Redacted}}
1.0
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#1161436
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Just posted to your Facebook page I ordered a product from Gemmojo in January this year. I have yet to receive it. They have, at last after pestering from me, cancelled the order but have failed to refund my Paypal account. So, after waiting 10 months I have yet not...
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1.0
I didn't like
  • Bunch of crooks
#1121701
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Gemmojo - DIAL VISION GLASSES DON`T BUY IT!
Gemmojo - DIAL VISION GLASSES DON`T BUY IT!
Gemmojo - DIAL VISION GLASSES DON`T BUY IT!
I bought one Dial Vision glasses and it´s like a child plastic glasses! DON`T BUY IT! The images are distorted the product is made of a very weak plastic. It should be sold for US$2.00 maximum as a toy for children and not a product to solve vision problems for adults!...
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Anonymous
kostas

You are thieves ... Do you have children's games for glasses of vision

1.0
#1035235
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I´M TOTALLY DISSAPOINTED OF GEMMOJO, I PLACED MY ORDER FOR 1 INCENSE BURNER AND 1 PACK OF INCENSE CONES, I DID RECEIVED THE BURNER (FROM CHINA) BUT NEVER THE CONES (FORM MALAYSIA) THAT WAS ALMOST 3 MONTHS AGO AND THEY DON´T ANSWER MY MAILS OR GIVE ME ANY UPDATES ON MY...
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1.0
I didn't like
  • Did not deliver my purchase
#1024864
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Bought this waist trainer, very excited when I received it Like everything about it until I wore it the second day two to three bones popped holes and slid out poking me around my waist and my ribs....believe that the fabric is too cheap to support the bones. I sent...
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#1024287
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I purchased this painting tool after seeing the video pop up on my Facebook. I spent over $50 on the painting tool and an extended handle and extra pads. When I first opened it, i noticed how cheaply made it was which was disappointing. Then, we tried to paint our...
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Anonymous
Anonymous

I got the accessories, but they shipped the painting tool 5,000 km away. They took no responsibility even though the delivery was tracked!Seems I missed nothing with the usele...

Anonymous
Trenda Pollard

no resolution and they are not going to. I threw the entire item i the trash and it is now at a landfill someplace. Will never order from this company again.

1.0
I didn't like
  • No return policy and inferior product
#1023541
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Gemmojo Power Dental Flosser Review

Absolutely horendous customer service! Damaged product delivered after 5 weeks of waiting and no refunds!! Im appalled. Don't buy from this company
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1019751
Reply to reviews
Item is not as described. It took about 4 weeks to get my item. I will give them that they did state that it would take that long. I tried to cancel my order before I received it. No luck b/c it was in NY and therefore no cancel. In fact you have to cancel within 24...
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1.1
#1016103
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I bought their painting kit looked super easy too! I hate painting! This things a piece of garbage. Parts dont fit together its a joke.It was justy thrown in a box litterly not even packaged professionaly looked like it was opened already . I was short 2 pads too! It...
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#1013519
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I order two products from them on December 2oth last year. As of February 14th, the items have never arrived. Their shipment tracking reference shows the item coming to Canada on January 19th but Canada Post has no record of it ever arriving. I contacted them on...
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Anonymous
Anonymous

They clearly state that their policy is product replacement only, no refunds. Who would order from them knowing this?

Anonymous
Anonymous

Thank you. I'm checking if they are real or not

1.0
I didn't like
  • Unhappy customer - never received order
#1007863
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